The Funniest Podcast About Social Media
That Helps You Grow Your Business

Fun and APPsolutely Helpful Apps with The App Guy, Paul Kemp – Ep.64

Thank goodness for our excellent guest Paul Kemp, host of The App Guy Podcast! …And a quick Thank You to our sponsor, TribeBoost! A great way to grow your Twitter audience with relevant and quality people. Learn More Here, and be sure to use Coupon Code “Unscrambled” for 15% OFF the first month 😉

Paul Kemp - Host of The App Guy Podcast

Paul Kemp – Host of The App Guy Podcast

This week our news item was that GM released the first line of cars to be 4G LTE internet Wi-Fi hotspots. While this sounds like a good idea we are not sure car companies should be encouraging Internet usage while driving.

And then we went to our guest. Since Paul is from the UK David brought up his new favorite show on Netflix called An Idiot Abroad, starring Ricky Gervais and two of his friends. David said it was the funniest show he has ever seen, which Paul tended to agree with.

Chris asked whether apps are all social media, to which Paul and David said no, only that apps offer certain kinds of functionality and some of those functions are social. Chris also asked what Paul’s podcast was about and David took a wild guess that it was about apps and not, say, crocheting. Just a hunch.  🙂

After getting through with these pleasantries, Paul started talking about the apps that he helps users apply to their lives. First was the app called Kindara that has helped 100,000 women get pregnant! While we do not think an app can actually create children by itself (which would be quite a feature) APParently it helps women identify their ovulation cycle so they know when to get pregnant.

(Did we mention the episode was full of APP pun jokes? Yes, it was.)

He also talked about the app that took a one-second video every day for a year which was stitched together by the end of the year. Let’s hope you don’t forget to take a day!

Paul mentioned that he helps connect people around the world to help them which, in the long-run, benefits him. He specifically spoke of connecting someone in Japan with someone in Europe to help a project along which added value to everyone involved.

Speaking of which, Paul actually found our show via our sponsor TribeBoost. He then gave our show a five-star rating and sent a personal audio recording to Chris which was, of course, extremely well-received. Chris then asked him to join us on the show which Paul did — an excellent example of how making personal connections is the most important part of any social media strategy.

Chris then asked why someone should use an app instead of a responsive-design website. Paul responded that 80% of smartphone time is spent in apps where only 20% is spent using browsers. The key to making a successful app is to make sure users are offered something so they want to download it. The issue that remains unresolved, however, is how to build an app for Droid, iOS and Microsoft and also maintain and update all of them on a regular basis while running a business.

A few of Paul’s favorite apps:

  • An abusive alarm clock called Carrot
  • Chronos, which tracks how much time you are spending where
  • An app called Relate.ly which scans your social feeds and gives reminders for you to contact and followup with folks

*Here’s the link to ​Paul’s website which includes links to the stuff we mentioned: http://TheAppGuy.co/social-media-unscrambled-listeners

One of David’s favorite apps is the Historical Marker Database (HMDb) which tells you the nearest historical marker to your position, thus allowing you to (in Paul’s words) know whose dead bodies you are walking over.

Finally our Tip of the Week: David wrote a blog post saying that content is king. He disagrees, saying that contact is king. Content can support (or destroy!) contact with people but ultimately it comes down to the contact you have with your stakeholders.

Paul Kemp

Paul Kemp is the Host of The App Guy Podcast which helps app entrepreneurs and developers take inspiration from the journeys of startup founders, millionaires, authors, developers and entrepreneurs.

Click here for the iTunes listing for The App Guy Podcast.

Thanks Paul!!!

*and THANKS to all our listeners for tweeting along LIVE with hashtag #unscrambled!

And Thanks again to our sponsor, TribeBoost! (helping you grow your Twitter audience….and be sure to use Coupon Code “unscrambled” for 15% OFF the first month 😉

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Pinterest is the New Chocolate, with Cynthia Sanchez – Ep.35

Cynthia Sanchez

Tremendously fun discussion with Cynthia Sanchez, Founder and CEO of Oh So Pinteresting, National Speaker, Writer and Podcast Host! **Lots of info below…

And a quick Thank You to our sponsor, TribeBoost! A great way to grow your Twitter audience with relevant and quality people. Learn More Here, and be sure to use Coupon Code “unscrambled” for 15% OFF the first month 😉 We’re using it for the show’s Twitter account, too.

Brief News Item: The company Birds Eye (Frozen foods, etc) is now selling “Mashtags,” which are potato shapes for the social media generation. They are shaped like hashtags, @ signs, smiley faces, hearts, stars, and more! I guess they’re like tater tots, or hash browns???

OK, so, Cynthia admits there are a lot of recipes on Pinterest – and that’s actually why she got started on there in the first place! It was a good resource for her mommy duties 😉

OSP

What exactly is Pinterest? A social public visual bookmarking tool. And Cynthia does a lot of Pinterest training – how to begin, how to optimize, participate and grow. Pinterest is a unique and wildly successful platform – as of the Fall of 2013 there were 70 million users worldwide! And it’s growing fast. Regarding referral traffic, it’s one of the major players online. It refers out more traffic than Google+, YouTube, LinkedIn and Reddit COMBINED!

Folks love finding inspiration online and then pinning the different elements to their Pinterest pinboards. Can we call that “Pinspiration?”

Have you heard that Pinterest is mostly for the ladies? But it’s not specifically FOR women. Women are just the early adopters. David initially saw pinterest as “window shopping,” and since men don’t like to window shop, that’s why he thinks women have been more attracted to Pinterest.

Some of the hot topics on Pinterest:

  • Fashion
  • Jewelry
  • Designing your dream house
  • Recipes
  • Animals
  • Electronics
  • Designing your bathroom remodel (For instance, you could have one board for fixtures, one for showers, tile, etc)
  • and a TON more!

BTW- David’s “little lady” is actually planning his 40th birthday party (in New York City) on a Pinterest board. She’s booking hotels, reserving places to eat, etc. Cynthia enlightened us that this would be a good opportunity to use Place Pins. Within Pinterest, drop a pin on a map, then when you are in the actual physical area you can pull up the map and see all the info, etc.

FACT: Although Pinterest is mostly visual, it’s not ALL visual – SoundCloud audio files can be pinned as well.

Via Twitter, Stephanie McCratic commented that Talking to boys about pinterest is so hard,but you guys are doing very well. Why thank you, Stephanie 😉

On Cynthia’s podcast, called Oh So Pinteresting, she interviews various people and delivers many useful tidbits and tips on how her listeners can use Pinterest more effectively. Cynthia also attends many social media conferences and speaks at them, too.

Is there a steep learning curve for Pinterest? No, it’s easy to jump on for personal use and pin things as you go. Have fun with it!

*Tip: Have a “Pin It” button on your website site so folks can easily pin your site onto their pinboards.

Cynthia says it’s pretty straight forward with regards to the best way to grow your pinterest audience:

  • Tell people what you’re pinning
  • Pin/share content that is helpful, useful
  • Re-pin and follow other people on Pinterest
  • Engage with other pinterest users

Would introducing conversation within Pinterest between users ruin the dynamic? The Pinterest creators have said that instead of becoming a traditional social network enabling more conversations, they see Pinterest as a search and discovery tool, like a visual human-curated Google, rather than a Facebook or Twitter.

Did you know there are “secret boards”???…..oooooo…. (not public)

Platforms that work really well together: Pinterest and Facebook. Direct your Facebook folks back to your Pinterest boards, …although in a way, Facebook and Pinterest have a kind of Love-Hate thing going.  Google and Pinterest, however, really love each other 🙂

Pinterest for B2B marketing? The best approach is probably to try to appeal to the lifestyle of the people you’re trying to reach as it’s related to your business or your industry. Cynthia actually gets a bit more personal on her Pinterest account because she wants her audience to know a little more about her.

And let’s not forget – most businesses want to Pincrease their Pincome!!! Yeah….totally stretching…….. 🙂

Tip of the Week: Connect emotionally as well as visually. For example, Buzzfeed’s categories are OMG, WTF, etc. OMG is actually an emotion! Make your content emotionally compelling – make them laugh, make them cry – make it visual too because visual content is much more likely to be shared.

Thanks to Cynthia for so many Pinsights!

Cynthia Sanchez

Cynthia Sanchez is the founder and CEO of Oh So Pinteresting. She and her team work with businesses to create and implement Pinterest and social media solutions. Her clients range from companies in the sports apparel industry to Beverly Hills jewelers. She is a national speaker, writer and podcaster and has been featured in Social Media Examiner and Entrepreneur as a leading Pinterest expert.

And thanks to all our listeners for tweeting along LIVE with hashtag #unscrambled!

Also, check out Jenn Herman’s new eBook: The Ultimate Beginner’s Guide to Instagram.

The Ultimate Beginner’s Guide to Instagram by Jenn Herman

And Thanks again to our sponsor, TribeBoost! (helping you grow your Twitter audience….and be sure to use Coupon Code “unscrambled” for 15% OFF the first month 😉

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Social Strategy, Tactics, Content and Google+, with Amy Nowacoski – Ep.29

WOW – Amy Nowacoski rocks your world again! So many important social media distinctions in this episode.

News Item: Net Neutrality is gone. Now content providers can slow down your connection, shut off your internet, block content, etc. Kinda scary…

Couple of notes about Facebook:

  • Facebook is currently giving you less access to the fans you fought and paid so much to get.
  • Besides advertising, the only other way Facebook can earn money is to charge people just to have a profile on their platform. It could happen sometime in the future.

Some of Amy’s ideas:

Social Media is social – developing relationships and talking to human beings, instead of just talking to their “credit card numbers.”

You have to be content focused. Take into consideration what makes people buy and how people operate. Know where your audience hangs out, as well as where they are in the information/buying cycle. If you don’t know why people do business with you, how can you share relevant content? The big keys are Emotion and Relationship. What drives human beings: Creativity and connection. Here’s a great way to look at content on your website: Top of the page – creativity and connection. Bottom of the page – emotion and relationship. In between – content. And deliver content using “language” people can understand and absorb, instead of using more technical industry specific buzzwords, etc.

Strategy and tactics are not the same thing. Stop using Social as a tactic. Strategy is how to build deeper more meaningful relationships that lead to a purchasing decision, rather that a tactic like I have to put out 48 tweets this week. Ask yourself, “Is this single tweet going to further my overall strategy.”

Topic for the future: How do you build a social business where most employees are sharing on social, etc?

Google+

  • Google+ is the next big area to be developed in social. It has so many benefits that are wrapped up in it.
  • Most of us were forced to be on Facebook because everyone else was there. Same is happening with Google+.
  • The single biggest benefit of Google+, an individual (by creating great content) can outrank big companies in search results. HE who creates the best content wins!

Amy loves the Buffer app – it can share across platforms, and integrate with different forms of technology… One way scheduling posts helps: Individuals have to balance their online efforts and their lifestyle time resources. But so much of social requires manual labor – there’s no way around it. It simply cannot be automated or scheduled. Instagram, LinkedIn and Pinterest all require that you interact with them live in real time,for the most part.

Thank you Amy Nowacoski (@amynowacoski) for being an awesome guest!!! BTW- Amy is facilitating a blogging workshop in the first week of May. Check out the details on her website: www.gingersnapworks.com

Tip of the Week: on LinkedIn, go to Network, then Contacts, then sort through your connections to see who you want to talk to and why.

*BONUSDavid Deutsch revealed his 4-pillar approach to Social Media:

  1. Lead Generation
  2. Thought Leadership
  3. Reputation Management
  4. Engagement

He also mentioned that if you have a list of Dream Companies that you’d like to connect with and work with someday, it should really be considered a list of Shame if you haven’t already reached out to these companies and their people on social. There is literally nothing stopping you 😉

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Holiday Mashup of Experts: An Overabundance of Content Tips, Plus 2014 Predictions – Ep.26

Hold onto your socks for this Holiday Mashup episode!!! (never been done before)

content-marketing-mashup from Ryans site

Four experts discussing The Life Cycle of Content – giving SO MANY ideas, tips and case studies, etc.  **Big Outline of the discussion points at the bottom**.  Thanks to the three distinguished gentlemen who teamed up with me to create this magical episode:

Even though our co-host David Deutsch wasn’t able to join us for this historic event, I felt inspired by being a part of creating this Holiday Mashup.  It felt like a fun mastermind group that was illuminating SO MANY valuable takeaways with regards to creating and marketing content online.  My favorite ideas were: 1. How to get noticed without being shocking, 2. The value of Outtakes, and 3. Going Bacterial instead of Viral.

About Ryan Hanley and his Content Warfare Podcast:

Content Warfare Podcast

Ryan Hanley founded the Content Warfare Podcast, an ongoing conversation on how marketers and business owners attract, captivate and convert a profitable online audience. Connect on Google+.

What Ryan thought about this Mashup: In what turned out to be an epic conversation in content marketing, there was one take-away which stood out above all others: There is no silver bullet to content marketing success. There are case studies and best practices which help set us on the path… but the individuals and organizations reaping the full benefit of content marketing are those putting in the work to hone their craft, build deep relationships and serve their audience with each piece of new content.

About Mike Brooks and his Nuclear Chowder Marketing podcast:

Nuclear Chowder Marketing

Mike Brooks is the owner of Nuclear Chowder Marketing providing small businesses with training and done for you online marketing services.  He is the host of the Nuclear Chowder Podcast as well as co-host of The Road To TED along with Dino Dogan.  Follow Mike on Twitter @michaelsbrooks

What Mike thought about this Mashup: This conversation went on well longer than my normal podcasts ever do.  It breaks all the rules by checking in at almost two hours.  But the content was fantastic. Chris mentioned the idea of this being a mastermind.  I have to agree with this big time. It helped me put things in perspective and reaffirms my own strategies.  We all agree on what it takes to make social media work for a business. It all starts with understanding your audience and giving them phenomenal content.  And then creating real relationships with people and groups who can help you get the message out.  It’s all about quality.

About Dino Dogan:

Dino Dogan, founder of Triberr

Dino Dogan is the Founder of Triberr, the Social Network for bloggers that sends over 2 million monthly visits (and growing) to its members. He is also the co-host of The Road To TED podcastDino is a recovering Network Engineer, Singer/Songwriter, and a Biz Blogger. By all accounts, he is a quiet reader but a loud Public Speaker. At this point, Dino and his company Triberr have been featured in so many business, tech and marketing publications that it’s easier to list who isn’t talking about them.

What Dino thought about this Mashup: I think Ryan said it best… we broke all the rules! This is the first ever, as far as I know, podcast being published across multiple podcasts with 4 different podcasters.  I love breaking the rules and seeing what happens.  I love that I get to see how the experiment plays out.

Some Discussion Points/Notes from this episode:

The Lifecycle of Content: Give Birth, Publishing, Marketing, Engaging, etc.

GIVING BIRTH:

  • Many of us overlook important facets of our expertise.  *Perception bias – you think everything you know, everyone else knows.  You think your reality is everyone else’s reality.
  • Who are you talking to?  (Who is your content for?)
  • Brainstorm a list of important questions, and then answer each one in a blog post.
  • Outtakes sometimes are more engaging, interesting, and comment-inducing than the actual content.
  • Integrate content creation into everything you do.  Record yourself (audio).
  • Benefits and dangers of having other people write your content for you.
  • Production quality: Amateurish content was OK 10 years ago, but not today.  Because the cost of producing high quality content has come way down.
  • Most important thing is to create content that people want to consume.  (regardless of the production quality)  Do you agree?  Ryan didn’t totally agree 😉
  • Before folks share your content, they will definitely evaluate, “How does sharing this piece of content make ME look?”

PUBLISHING:

  • Where should I put my content?  “Be where your audience is” is overrated.  Find the platform that’s the best for you to create content – the platform that most fits you.
  • Our content is like a tree in a forest.  Dino gave an example of a free event with an open bar that actually found it difficult to fill the place.  (Nobody cares what you’re up to because they’re doing their own thing).
  • What is the value to other people?  Social media is simply an amplifier.
  • Is it possible to get noticed without being extremely shocking?  Gary V. sells a belief structure.  Build a belief and tell story with your content.  (which is HARD work!)  If you are counting on shock value, folks only want to see the car wreck.
  • Most folks are not willing to put in the work, not willing to be honest and transparent, and therefor won’t be successful.

MARKETING:

  • Going Viral or going Bacterial 😉
  • What’s the magical moment are you creating for people?
  • Devra Prywes: Vice President, Marketing and Insight, Unruly.  They study how videos go viral.
  • Do you really want your content to go viral anyway?!
  • Are the current popular platforms here to stay?
  • Singlecasting – reaching out to people personally.  But if you’re on a giant mailing list, it’s totally different.
  • Have you ever produced content for a single person?
  • ThingsAreOkay.com
  • Mike’s Mom – Nobody appointed Mike’s mom a foreman, she appointed herself a foreman.  Maybe you can be bold and appoint yourself to the position you want to be in???
  • Willingness to fail.  WD-40 stands for Water Displacement 40th attempt.  Luckily, these days, failure is so inexpensive.

2014 PREDICTIONS:

  • Google’s 2014 changes – if you’re not creating fresh content, you’re in trouble.
  • Content production is now a required job skill like being able to type, etc.  All employees, etc.  A culture of content creation.
  • The Social Employee: How Great Companies Make Social Media Work by Cheryl Burgess and Mark Burgess
  • The dangers of employees creating content.
  • Our culture will complete the last mile for the creative class.

THANKS EVERYONE!!! HAPPY HOLIDAYS!

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Merlin U Ward, author of You Get What You Give – Ep.25

We were happy to welcome Merlin U Ward, author of You Get What You Give!

MUW

We discussed the future regarding big data, the importance of connecting emotionally, and Twitter Nearby, and MUCH MORE!!!

Thanks Merlin 🙂

Merlin U Ward comes from an entrepreneurial background. After successfully launching his first business at eighteen he found his knack for business process and marketing. He adopted the philosophy “marketing is a part of everything,” where marketing is approached as part of every business process from product development to accounts receivable. It is from this philosophy and his years consulting businesses in Arizona, that Merlin fell in love with the diverse applications of social media as part of the marketing machine.

As social media evolved, Merlin continued to explore the new networks and tools that came along with the changing landscape. Merlin joined Renegade, an agile social media agency in New York City, in 2012. There as acting social media strategist, he applied and enhanced processes for implementing, tracking, and improving a companies’ social media presences.

In 2013, Merlin published his book, “You Get What You Give” on social media principles and strategies for companies and brands of all sizes. In it is the framework for a social media presence in the true spirit of “marketing is a part of everything.” It outlines internal policy, metrics, and five strategies to make a brand successful online.

In his free time Merlin brews his own craft beer and travels with his wife. He is a geek and always enjoys a good strategy board game. You’ll also find him in the mix wearing funky socks!

You Get What You Give

You Get What You Give

Marketers are quick to jump to the “what” and “where” of social media marketing, but they are often late on answering “why.” Why is social media a necessity to your marketing? Why should your consumers care that you are on social media? Why are you investing your budget and time? This book answers why. In the book, you will find the principles behind utilizing social media, the metrics framework needed to measure the success of your social media content, and practices for applying social media to meet your business goals — all in five distinct strategies to guide your social media presence. It is a straightforward, anecdotal book for community managers, social teams, agencies and their clients.

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Speaking in Your Authentic Voice – Ep.17

Chris and David discuss effective methods of posting on social media, including speaking in your very own authentic voice. Chris shared various items that frustrate him when it comes to creating, posting and managing the social media posts for so many entities – his studio, radio station, as well as each individual show. It can become pretty confusing, right?

How do you decide what to post and where???

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Low Budget and Engagement “Marketing,” with Evan Dunn – Ep.16

Wow! We welcomed Evan Dunn, Social Media Specialist with Marketeering Group, and he shared so much truth about social media “marketing.”

Evan Dunn

We discussed lean/no budget marketing, Twitter following tactics, human behavior (when it comes to online interaction), and engagement marketing.

Also, here are the tools/services Evan mentioned:

  • B2B Twitter tool: Socedo App (@socedoapp, founder: @aseemb)
  • Twitter market research and facilitation: Manageflitter (@manageflitter, founder @ke_ga) and Followerwonk (by Moz)
  • Excellent analytics tool with easy viewing and lots of integrated services: Sumall (@sumall)
  • Very effective Twitter follower growth: TribeBoost (@tribeboost)

Thanks Evan!

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The Romance Between Email and Social Media, with John Tully – Ep.14

Which is more effective for marketing: email or social media? Well maybe that’s not the right question……

John Tully

Our special guest John Tully brings a wealth of experience with small business marketing and sales to this conversation – the up-to-date compare and contrast between the big two. At one point, I thought John and David were going to throw down right in the studio!! …not really…. Thanks John for enlightening us with simple truths that are way-too-overlooked!

  • John Tully – Owner of dsm-llc, www.dsm-llc.com, providing sales and marketing assistance for small business

dsm-llc is owned and operated by John Tully. John has worked for and with small businesses for the whole of his working life – in a variety of roles from technical management (VP-level) through sales and marketing as Product, Business Development and Marketing Managers. He understands small business and what makes them tick – what they need and what they don’t need.

..and congrats to The Fractal Stream for launching their internet radio station!!!

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SEO and Social Media, with Bill Treloar and Dino Dogan – Ep.12

How does social media affect your website’s search ranking? Well, our accomplished guests help make things clearer as they share some very effective methods and more – Thanks gentlemen!!

  • Bill Treloar – Owner and Principal SEO Consultant at Rank Magic, www.rankmagic.com
  • Dino Dogan – Founder of Triberr, www.triberr.com

 

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Instagram Insights with Jenn Herman – Ep.10

It is no longer surprising to anyone that photos are being shared with friends and strangers all over the world, all through the miraculous technology that is the internet. Smartphones and cameras enable their owners to take pictures and instantly post them on various webpages. With this interactivity, and just a little bit of narcissism, you can channel these photographic skills into a social media marketing technique that will be fresh and unique – unlike anything you’ve done before.

Jenn Herman

The premier photo sharing website to date is Instagram. It allows users to upload their photography with searchable hashtags, filters to make the photography look professional, and even Cinema, a camera stabilization feature. It has recently developed into a video sharing site as well, allowing users to loop twelve second videos.

Instagram, to the average businessperson, sounds like a “cute idea,” or a nice way for people to display their hobby. But used correctly, as Jenn Herman (http://jennstrends.wordpress.com/) explained on this week’s Social Media Unscrambled, it can be an innovative way to share your product and ideas.

Jenn originally thought that Instagram was kind of a waste of time. She could take and publish her own photography – she was already an avid photographer. She didn’t need to see everyone’s picture of their latest outfit or favorite recipe. But when she became more deeply involved in social media marketing, and started a blog to help others understand social media trends, applications, and benefits, she realized how much Instagram had to offer to her and her readers. She created her own Instagram handle – jennherman31.

When Jenn works with clients, her purpose is to enable them to use social media – correctly. While most business people know that social media is the way to go, they don’t realize the best procedure, policies, and platforms for them. For a while, Instagram fit into a category of seldom used social media practices. However, she now advocates the fun and creative outlet.

Instagram is a photo sharing version of Twitter; a user can constantly post their pictures in real time. Both smartphone owners and digital camera users have the opportunity to upload and edit photography. The feed containing the instant photographs is updated constantly for fresh content. While posting, the photographer can also use a hashtag to label the picture, in order for people to find, like, and share the photograph even after the feed has extended past that time period.

Instagram is comparable with a tweet or Facebook text post in many ways; it shares a concise message of an idea or product that can create conversation and interaction. However, it is also very different; Instagram is meant to be fun. It is meant to be creative in a different way from text posts, even ones with catchy slogans and puns. Pictures, such as those published through Instagram, change the type of interaction that a business can have with its consumers, and enables a more behind-the-scenes look. Clients enjoy an exclusivity factor that a picture can provide – an update on a product, a window into the factory or studio, and an insight to who the producers truly are. Instagram, put simply, is a fun and different way to share content that will make clients feel that they have an extra place.

about-jenn

Instagram is similar to and can be connected with other social media features, especially Facebook. Similar to Facebook, you can find users and photography by searching, or in this case, using the “explore” button. However, Instagram does not have EdgeRank (a fancy Facebook algorithm), so it allows literally anything to come up in the feed, and even allows for more visibility than Facebook posts.

To clarify, Facebook’s EdgeRank determines whether or not certain posts come up in a user’s feed. When a fan interacts with your page, it gives your page a higher ranking to them. The algorithm determines which of your posts to display to them based on when they are online, their other preferences, and many other factors. This can be frustrating to page moderators, since some fans will not see the content.

Jenn gave some great advice on helping your Facebook page get more views and avoid the pitfalls of EdgeRank. Facebook wants you to stay on their site, so links to external pictures, blog posts, and websites will be featured less than simple text posts. However, if you put a link to a blog post or picture, and then later post a link back to that Facebook post, it will enable more viewers to see the post. Additionally, because Instagram is owned by Facebook, Facebook’s EdgeRank will publish Instagram photo links more prominently than links to photos on other photo viewing platforms.

With Instagram, Jenn has informed us that you can allow your customers to see the real you, behind your product or business. It’s a great way to engage, no matter what you are selling. However, make sure to use it appropriately and correctly – yes, Anthony Weiner, we’re looking at you! No more sexting with photos through Twitter.

Thanks for tuning in to the 10th episode of Social Media Unscrambled! As always, you can hear the podcast live on Tuesdays at 1:30 PM EST on The Fractal Stream internet radio station, or anytime on iTunes as a podcast! As hosts Chris Curran of Fractal Recording and David Deutsch of SynergiSocial depart for the month of August, they leave a final Social Media Tip of the Week.

David recommends using bitly.com in order to shorten your links. This not only leaves more room for content in your social media post, but also tracks the amount of people who click the link. This will allow you to determine what type of post is best for your viewers, as well as the social media platforms where your posts receive the most attention. Google, too, has a link shortener, but it does not track the clicks.

Once again, thanks Jenn! Keep smiling for those photographs!

 

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Email and Social Working Together, with Mike Brooks – Ep.9

They know where your inbox is. They know how to grab your attention. And they’re going to make you want their product.  It’s time that you could do the same, don’t you think?

Even with the multitude of social media sites, users must not forget the power of the email list. Email marketing continues to be a powerful tool in reaching customers, clients, friends, and networks. An email serves as a medium that practically ensures a user’s eyes on the media; while a Facebook user might never scroll to see the post of a page they Liked three years ago, the same person could check their email daily to see personal notes, news, savings, and other media.

mikebcropped-200x267

Email marketing is the topic of this week’s Social Media Unscrambled broadcast, with special guest Mike Brooks of Nuclear Chowder Marketing, which focuses on Search Engine Optimization, Search Engine Marketing, Social Media, Email Marketing, and Integrated Online Marketing for small businesses.  Mike was able to give some great tips and insights about marketing via email, as well as other social media tools.

Mike’s background in marketing started as he set out to advertise his martial arts school in 2002. Within two years, the internet was booming, and people were flocking to Mike for help with even the simplest of tasks. By 2009, Mike was helping internet users with their marketing strategies all over the world, so he sold his share of the school and opened Nuclear Chowder Marketing, (which also has a great podcast!)

Mike explained that while some internet users are still stumped by social media sites, almost everyone has (and checks) their email. After all, in order to register on any other website, you need to enter your email address. Even if you’re not on Facebook or Google+, email is a surefire way to reach a client. After all, you’ll be reaching right into their inbox.

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Mike holds that email is not going away, and there’s still a lot of pull in using email advertising if you utilize it correctly. On many social media and internet sites, people are becoming wary. They realize that if they “Like” or “Follow” a page, they will receive tons of information that they don’t necessarily care about. In order to reach internet-wary users, there has to be something different in the email, something special, something unique. People have gotten smart; they don’t blindly enter their address into every white text-box any more.

As a business owner, you don’t want to waste your time on a program that won’t yield results. Although you might have numerous Twitter followers, the number of those who actually read your tweets every day may be fewer than you think. Facebook Likes are quick and mindless. With an email, your information is much more tangible to users, and safer for you. You know that the activity that comes from your emails will be from users who truly read and want to be a part of what you’re writing, as opposed to senseless Facebook ads. Where you put your energy, that’s where the money will come from.

The part of emailing that most miss is the importance of the “subject line.” For more examples on this, see Advertising Headlines That Make You Rich by David Garfinkel.

Mike stresses the use of word patterns, and taking people out of their comfort zone/haze. You need a title that is random and exciting, something that will make the receiver open the email.  But most folks stick with the boring standards… As Facebook creator Mark Zuckerberg once stated; “if you’re not breaking something, you’re not moving fast enough.”

While there is a term, social media ninja, ninja-like abilities on social media sites are far from what you want to exercise. Social media should never be discrete or silent. Its purpose is to get in the face of a client and interest them in what you have to offer, be it on Twitter, Facebook, or in their email inbox.

Speaking of other social media sites, there has been some important news in the world of social media this week. LinkedIn Signal, which is way to search updates across LinkedIn, whether you are connected to the other users or not, is being disabled. Additionally, the blogging platform Tumblr had a security breach and advised all users to change their security passwords immediately.

These problems in the world of social media emphasize how important it is to broadcast in a way that is not only via a public forum, but reaching customers directly – by email. Additionally, other tools such as Facebook Graph search are available as ways to find and reach connections. Graph search finds information based on your Facebook network and connections, and then gives results based on your network, not just everything on the internet like Google or Bing does. What a great way to cut down to see the most relevant social media information for your business!

To quote our hosts, “This show, as you might guess from the title, is all about figuring out social media.” And that it does. Hosts Chris Curran of Fractal Recording and David Deutsch of SynergiSocial strive to create an entertaining medium for their listeners to learn about the many types of social media that can help them in their professional and personal lives. You can even reach them on email, or just tune in next week for another great guest on Social Media Unscrambled.

Thanks again to Mike Brooks, Owner of Nuclear Chowder Marketing  and Podcast Host.

 

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Effectiveness for Blogging and Twitter, with Mark Schaefer – Ep.8

Many people still have trouble getting a handle on what social media truly is, and besides how to work the basics, what it can be used for. They know that there is Twitter, LinkedIn and Facebook, but what is the purpose of having friends and followers? Blogspot is simple enough to use, but what should you say? How can a small business monetize the increasing social media activity in the world?  Social Media Unscrambled, the podcast radio show broadcast live on The Fractal Stream internet radio station, seeks to help solve many of the questions that the average user has about his or her media.

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For these heavy questions, the hosts of Social Media Unscrambled, Chris Curran and David Deutsch, seek advice from another influencer in the social media world. Mark Schaefer, of http://www.businessesgrow.com/, joined the show via Skype from his home in Tennessee. Mark has many claims to his name; besides his successful blog, he also runs a thriving consulting business, teaches at Rutgers, and has authored and co-authored multiple books in the area of social media. And he certainly contributed valuable insights in this episode.

Social media is a constantly updating story, and the news this week proves that. Episodes ago, the hosts shared a story about a Texas student who made a nasty comment on Facebook and subsequently was sent to jail, and was left in there for many months. Recently though, someone (a good Samaritan?!) bailed him out for $500,000. This story once again exaggerates the viewfinder of social media; any comment can be used to reach across the globe, both positively and negatively. Meanwhile, on the other side of the country, sharks were attacking from the air… through the television, at least. “SharkNado,” a movie about falling sharks on Los Angeles, did not do nearly as well on the television as it did on the internet. Twitter users blew up the tag, and it was reported that more people were tweeting about the movie than actually watching it.

This proves that traditional media is being officially dwarfed by the social media. The question @smUnscrambled had for its guest, Mark Schaefer, was- “but how do you monetize that?” Netflix, too, has been using social media to monetize as well as to determine what’s working in their media streaming business.

Mark Schaefer on Fox News

Schaefer started to explain that the most important part of social media is to promote a passion. While people love products, they don’t necessarily talk about them. What a business needs to do is turn their product into a conversation and receive impressions, using social media. New studies by Ogilvy are examining passion for products and consequently how users are sharing about them online. As Mark says, all information can be monetized, because everything “means something, you just have to figure out what.” Twitter is doing this with Nielsen (the market research and ratings company), as they determine that most people have “two screens” in front of them (TV and smartphone/tablet, etc), and are deciding how to monetize that.

Schaefer has also found a different way to monetize– to take his knowledge and publish it into books. He proclaims that he wants a “MarkNado” to rain his books and blog posts all over the world as a tornado, but, as one of his books is already the most sold book about Twitter worldwide, you could already say that he’s had some fair weather. (His internet goal is to eventually become a meme, and through today’s show, he definitely has the spunk.)

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One of Mark’s books is Born to Blog: Building Your Blog for Personal and Business Success one Post at a Time. Mark frustratingly comments on the lack of business people with blogs. He maintains that anyone seeking a job should have a blog to showcase their talent, especially if they are going into PR, marketing, HR, customer service, or sales. A blog will stay with an interviewer long after the 45 minute interview time slot is up. Being able to move community and make cohesive thoughts based on your passions, emotions, and experience is a very important job skill. Of course some people have no writing ability, and if that’s you, understand it’s not that difficult to write when you have a passion and personal experiences.

Because many of the traditional ways of advertising such as TV, newspaper and radio are going away, a new type of connection is needed with one’s customers.  Content such as blogging, podcasting, and video marketing will help save money. Use your life and stories to explain and connect with people; be emotional more than technical. Every company has the ability to do that, and if they do it will help them be successful. Do they have the courage? Do you?

The Tao of Twitter

The discussion then turned to another one of Mark’s books, The Tao of Twitter: Changing Your Life and Business 140 Characters At a Time. He explains that Taoism, an Eastern religion, means “path,” and there is a path to correctly using any type of media. The first step is to get appropriate content, meaning posting topics and thoughts that are relevant and insightful. After that, you have to grab the right audience and market to them; if you do the work in making yourself an appropriate source of information, people will come to you. Finally, be thoughtful. People don’t want to be sold your ideas, they want to be helped.

If you make your social media activity a conversation instead of marketing, you will establish relationships in order to help others. Once you establish relationships, people will see small, consistent provocations, and eventually you will be able to make sales and establish loyalty.

From speaking with Mark, it is obvious that he enjoys helping people understand social media; that’s why he does consultations. He believes that his competitive advantage is that he’s older than the average user. He has enough perspective to look at an internet marketing strategy and suggest proven ways to help companies get from A to B. He believes that the biggest deficit in business is marketing. While people know how to create something, they don’t always know how to spread and connect it to others. Getting a consultant for help can be very beneficial.

Chris Curran of Fractal Recording and David Deutsch of SynergiSocial signed off with their tip of the week segment. On LinkedIn, you can see who is “stalking you,” or in other words, viewing your profile. Don’t be shy! You can reach out to people with notes such as “thank you for viewing my profile! Is there anything I can help you with?” You can turn their curiosity in a relationship and opportunity. They’re “stalking” you for a reason!

We were overjoyed to have Mark Schaefer as a guest today, and we really appreciated his experience, knowledge and expertise in the world of social media and marketing. Social media can be used to monetize any product, if you learn how to use it correctly – and there’s a ton of help out there.

~ Naomi Barnett, July 16th, 2013

 

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